How to get your item to us for repair

We understand how annoying it can be to be without your device, so we have easy ways of getting your item to us for repair and having it returned back to you very quicky....

Your options for getting your device to us for repair:

Option 1: Drop off & Collection (Free of charge)

• If you live locally you can drop off your item & collect at our address below
• Please contact us to arrange a suitable time
• This is a cash only service

Option 2: Send through the post (Cost of postage = approx. £6 Royal Mail special delivery or £3 Recorded delivery)

• Any customers in the UK can send their items to us for repair at the address below
• You're welcome to use your own courier service if applicable
• Please always track & insure your item during posting

Option 3: We can arrange a courier to collect from you (Cost = £9.99 via DHL or UPS)

• Simply email: repairs@fast-pc.co.uk with your details and we'll email back a collection date & time

Option 4: Local callout (We can come to you)

• Express repair service
• On the spot repairs
• See callout section below for details

Option 5: Overseas customers

• Please contact us before sending your item for repair

Instructions for posting your device to Fast-PC Ltd:

1. Please use plenty of bubble wrap & a jiffy bag to package your item. A box would be great but it's not essential.
2. Please don't send any accessories, games, chargers, cables or sim cards.
3. Please only use a trackable insured carrier.
4. As soon as we receive your item for repair you will be notified via email and given the return details.
5. Most repairs usually take between 20mins - 1 hour.
6. Fast-PC Ltd will take upto 3 days max before returning your item. So we won't hold onto your item for longer than we need to.
7. Please click the Consent box below to printout & sign. This document must be sent to us along with your item:

Our address for sending in your item for repair:
Fast-PC Ltd, 20 Rosegreave, Goldthorpe, Rotherham, South Yorkshire, S63 9GG

Our new callout service

• Do you live within 15 miles of our Goldthorpe address?
• Would you prefer us to come out to you?
• Do you need your device fixing today?

Then why not try our new callout repairs service

A £15 callout fee is applied to the repair price

Express service - Most repairs will be done on the spot

To book please ring 01709 296529, 07730 523796 or email repairs@fast-pc.co.uk

We cover all areas around Barnlsey, Doncaster, Rotherham & Wakefield